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TrueSwitch can help you cancel your old Internet account. Many Internet Service Providers require that you phone their customer service departments.

Some Internet Service Providers (for example, AOL) support cancellation requests via fax.

Cancel your old account

TrueSwitch can send you a form to print out and fax, or you can complete a form online and we will fax it on your behalf.

If you have selected email forwarding, we will send an email to remind you to cancel your old Internet account after 21 days.

Please note that you are responsible for canceling your old Internet account to avoid incurring any additional charges.